FAQ
Frequently asked questions
What is the Micro-Infusion System?
A micro-needle head and a peptide serum in one box. The needles make tiny channels in the top layer of the skin, so the serum goes in below the surface, where a cream does not reach. Use it once every 2 weeks.
What is in the kit?
Each box holds the Micro Infusion Device with sterile needle heads and the Peptide Infusion Serum. The 1 Month-Kit has 2 needle heads and 2 serum vials for 2 treatments, the 2 Month-Kit 4 and 4 for 4 treatments, the 3 Month-Kit 6 and 6 for 6 treatments.
How does the Micro-Infusion System work?
Our Micro-Infusion System uses ultra-thin, painless needles to create micro-channels in the top layer of the skin. This carries a serum with hyaluronic acid and collagen peptides into the deeper layers of the skin, where usual anti-aging products cannot reach. It restores lost collagen, the main cause of wrinkles and fine lines. After a few treatments, wrinkles, fine lines and sagging skin look visibly reduced.
How often can I use the Micro-Infusion System?
Once every 2 weeks. Each needle head and each serum vial is made for one treatment.
What is in the serum?
Hyaluronic acid, collagen and a blend of peptides, among others. You find the full ingredient list on the Micro-Infusion System page , under "What is in the serum."
Can I use the needle heads twice?
No. Every needle head is for a single use. We do not recommend using one twice, because it can affect sterility and make the treatment less effective. Throw it away after each treatment.
Is there a subscription?
No. You pay once for your kit. The 1 Month-Kit has 2 treatments, the 2 Month-Kit 4 and the 3 Month-Kit 6.
Where can I use the patches?
They're designed for targeted facial areas such as under-eyes, crow's feet, smile lines, and expression lines where visible signs of aging tend to appear.
How often should I use the patches?
1 to 2 times a week. One box lasts you about a month.
How long do I leave the patches on?
At least 2 hours, but overnight works best. That gives the micro-darts enough time to fully dissolve.
Are the patches suitable for sensitive skin?
Skin sensitivity varies from person to person. Patch test before use if you have reactive skin and discontinue use if irritation occurs.
How fast is shipping?
We process orders within 24-72 hours and deliver them within 5-11 days depending on your location, with tracked shipment included for your convenience.
What is your return policy?
Micro-Infusion System: You can return it within 30 days. The guarantee covers unopened packs only. Micro-Dart Patches: We stand by our products with a 30-day risk-free guarantee. If you're not completely thrilled with your order, simply return it for a full refund (no questions asked).
How do I get in contact?
You can message support by clicking the " Contact Us " section on our store.